The KEV Status Page provides real-time updates on the operational status of our solutions, communicates maintenance updates, and alerts subscribers via email whenever a critical service disruption or outage occurs.
Resolved -
The resolution was successfully applied overnight. If you were affected and require any additional assistance, please reach out to our Support Team.
We apologize for the inconvenience this caused.
May 27, 13:56 EDT
Identified -
We identified the root cause of this issue and will be applying the fix tonight. You should start seeing restored functionality tomorrow.
We apologize for the impact of this issue on your operations and appreciate your patience.
We will provide a follow-up update in the morning.
May 26, 18:28 EDT
Investigating -
We are investigating reports that some SchoolFunds Online users may be experiencing degraded performance, including run-time errors in SFO Accounting and missing accounts when working within SchoolCash Catalog.
SchoolCash Online for purchasers is not affected.
We will provide an update as more information becomes available.
May 26, 11:15 EDT