Intermittent Issues with Parent Help Support Portal

Incident Report for KEV Group

Resolved

This incident has been resolved.
Posted Sep 16, 2026 - 10:22 EDT

Investigating

We’re currently experiencing intermittent issues with the Parent Help Support Portal. If you’re unable to contact Support through the portal, please call 1866-961-1830 for assistance.
Posted Sep 16, 2026 - 09:43 EDT
This incident affected: Canada (SchoolCash Online Site (Parents/Guardians)) and USA (SchoolCash Online (Parents/Guardians)).